I just observed our stellar client, tbd, conducting a Culture in Action session.
tbd devotes one Monday morning staff meeting per month to paying particular attention to their workplace culture. Using our format, they rotate the facilitator each time.
We see 3 keys to Training and Development that Sticks
Make it a Practice
By inserting Culture in Action into the rhythm of their work, tbd employees practice each of the seven vital skills and get more and more value out of the sessions over time.
Make it Relevant
The sessions are always relevant because the process works with what is going on in the moment and the real tensions facing the business right now.
Make it Their’s.
We go in knowing that we won’t be there forever. Team members learn to host and facilitate the sessions. We don’t build reliance on consultants or senior managers to raise and resolve the critical tensions. The team takes on the responsibility to build their unique and vital culture.
Clearly, we can’t guarantee that every client will adopt the approach, but we seeing amazing staying power with our early clients.
Greg Ranstrom is CEO of We, Inc.